Open to opportunities

Ebere Chimuanya

@eberechimuanya

Message

I manage high-volume email support, customer inquiries, and remote administrative workflows.

Nigeria

Message

What I'm looking for

I'm looking for a remote support or administrative role where I can manage email workflows, resolve customer inquiries, strengthen my skills with new tools, and contribute to a customer-first team.

I've managed high-volume email communications and customer inquiries at GOATek Inc., providing timely, professional, and accurate support in a remote environment.

I organize inboxes, maintain customer and prospect records, verify contacts for outreach, and support email marketing campaigns using Thunderbird, Gmail, Apollo, Mailmeteor, Mergo, Google Sheets, and Microsoft Excel. I focus on clear written communication, confidentiality, documentation, and efficient email tracking.

At Internflare, I created social content, responded to community inquiries, maintained content calendars, and supported digital communication and administrative workflows. I'm committed to customer-first support and adapting quickly to new tools and processes.

Experience

Work history, roles, and key accomplishments

Social Media Manager

Internflare

Created engaging content across social media platforms and responded professionally to community inquiries. Maintained content calendars, coordinated with team members, and assisted with administrative tasks.

Social Media Management Content Creation Community Engagement Administrative Support Digital Communication

Email Management Intern

GOATek Inc.

Managed high-volume email communications, organized inboxes, and supported email marketing campaigns. Maintained customer records, conducted lead generation, and collaborated with remote team members to meet performance targets.