Earl John Cunanan
@earljohncunanan
I am a Customer Service and Data Support professional with 2.9 years' experience in retail and data solutions.
PhilippinesWhat I'm looking for
I am a Customer Service and Data Support professional with 2.9 years supporting retail customers at Amazon, delivering multichannel service, account security assistance, and technical troubleshooting for digital services. I consistently maintain high customer satisfaction by resolving inquiries efficiently and professionally.
As a part-time Data Encoder/Analyst at TULU Inc., I collected, processed, and analyzed business data and built reports using Google Sheets, Looker Studio, and Tableau, while using Salesforce, Quip, Bill.com, and Stripe for project and financial workflows. I am detail-oriented, adaptable, and focused on accurate data reporting and continuous process improvement.
Experience
Work history, roles, and key accomplishments
Data Encoder/Analyst
Tulu Inc.
Jan 2025 - Present (9 months)
Collected and analyzed business and financial data to support internal reporting, creating and maintaining dashboards and reports in Google Sheets, Looker Studio, and Tableau.
Education
Degrees, certifications, and relevant coursework
CUCentro Escolar University
Bachelor of Science in Nursing, Nursing
2021 - 2023
Pursued Bachelor of Science in Nursing coursework from August 2021 to August 2023.
OCOlivarez College
Senior High School Diploma, STEM (Senior High School)
2018 - 2020
Completed Senior High School STEM track from June 2018 to March 2020.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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