I'm seeking a remote virtual assistant position that allows me to focus on customer support, where I can assist clients with their questions, ensure they feel heard, and create a seamless, positive experience every step of the way, while continuing to grow professionally within a dynamic team.
Joan Jane Galban
@joanjanegalban
I'm passionate about helping people and solving problems.
What I'm looking for
I’m looking for an opportunity to grow more professionally while making a meaningful contribution to the company. Committed to contributing positively to my team, bringing a fresh perspective, utilizing excellent problem solving, communication, and organizational skills, and a strong ability to learn quickly in a dynamic work environment.. Motivated & adaptable professional seeking to re-enter the workforce after a seven-year career break.
Experience
Work history, roles, and key accomplishments
Data Analyst
Red Ribbon Bakeshop Inc.
Aug 2015 - Apr 2018 (2 years 8 months)
I was a regular employee working for different supervisors doing reports, gather data, encode and analyze.
Technical Support
Hinduja Global Solutions ( Haier PH )
May 2015 - Aug 2015 (3 months)
I was a technical support representative. Got a three recognition award from three different customers for giving them excellent service/ help.
Customer Service Support
teleperformance
Jan 2015 - May 2015 (4 months)
I was a customer support handling billing, sales, inbound and outbound calls. Sprint Account. Also my team is the top 1 performers in our floor.
Education
Degrees, certifications, and relevant coursework
University of Makati
Bachelor of Science , Computer Science
2006 - 2010
Activities and societies: Student Assistant, Choreo in PE,
Availability
Location
Authorized to work in
Salary expectations
Job categories
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