Dylan Knight
@dylanknight
Senior Operations Manager passionate about driving client success.
What I'm looking for
I am a dedicated Senior Operations Manager with a strong background in developing and delivering impactful training programs. My passion lies in driving client success and fostering digital transformation through effective organizational processes and innovative software solutions. Currently, I serve as the Workfront Administrator at The Pedowitz Group, where I lead initiatives to enhance productivity and efficiency while maintaining a positive company culture.
Throughout my career, I have successfully created and organized a robust knowledge base, ensuring that training materials are up-to-date and relevant. I have developed comprehensive training programs, including company certifications, to maximize client adoption and performance of tools like Workfront and Microsoft Business 365. My experience includes facilitating weekly training sessions and collaborating with leadership and content experts to deliver high-quality learning experiences that align with our clients' needs.
In my previous role as Area Sales Manager at ActionLink, I focused on the development of Sales Specialists, driving results that consistently exceeded expectations. My commitment to effective communication and coordination with clients and internal teams has been key to ensuring seamless project execution and client satisfaction. I am always looking for opportunities to leverage my skills in training development and delivery to support digital transformation goals.
Experience
Work history, roles, and key accomplishments
Senior Operations Manager / Workfront Administrator
The Pedowitz Group
Jul 2020 - Present (5 years)
Responsible for organizational processes, implementing policies and strategies to improve productivity and efficiency levels while helping maintain an enjoyable company culture. Created and organized a robust knowledge base, working closely with content experts to maintain Adobe Workfront up-to-date and relevant training materials.
Area Sales Manager – Sony
ActionLink
Jul 2019 - Present (6 years)
Responsible for the day-to-day development of Sales Specialists in their assigned region, focusing on enhancing their skills and ensuring alignment with company goals. Managed the performance of team members, consistently driving results that exceeded expectations and company quotas.
Magnolia System Designer
Best Buy
Aug 2015 - Present (9 years 11 months)
Responsible for providing system design and sales proposals to clients seeking premium electronics solutions. Inspired to provide a premium level of service to clients by traveling to the client's home to perform advanced-level consultations.
Education
Degrees, certifications, and relevant coursework
Full Sail University
Bachelor of Science, Film
Grade: 3.55
Graduated with a GPA of 3.55.
Availability
Location
Authorized to work in
Job categories
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