I am an experienced IT support specialist skilled in technical assistance, hardware and software setup, and troubleshooting. I have a background in sales and customer engagement, with strong communication and problem-solving skills. I am currently seeking part-time opportunities in IT support or sales roles where I can leverage my technical expertise and interests.
Dusan Urosevic
@dusanurosevic
IT Support Specialist skilled in technical assistance and system setup, ready for new challenges.
What I'm looking for
I'm an IT Support Specialist with experience in providing technical assistance, troubleshooting, and configuring both hardware and software. At Atlas Security, I help ensure smooth IT operations by quickly resolving issues and setting up systems efficiently. My problem-solving skills and attention to detail have been key in maintaining a stable and secure IT environment.
I also have experience as a sales agent at Used Conex LLC, where I honed my communication skills by selling shipping containers over the phone. This role taught me how to connect with customers, understand their needs, and provide effective solutions, which has broadened my ability to work across different teams and roles.
I am well-versed in using CMS tools like WordPress and Webflow, and I am interested in pursuing opportunities in IT Marketing, where I can blend my technical background with creative problem-solving. I am also eager to deepen my knowledge in Windows system administration, continuously seeking to learn and grow.
Overall, I am a dedicated professional who enjoys working in dynamic environments and is always looking for new challenges and opportunities to develop further.
Experience
Work history, roles, and key accomplishments
It Support
Atlas Security
Jun 2024 - Present (1 year)
Providing technical support, installing and configuring hardware and software.Troubleshooting IT issues and managing tickets to ensure smooth operations.Assisting with workstation setups and maintaining IT documentation.
Sales agent
Used Conex LLC
Jun 2022 - Present (3 years)
Sold shipping containers via phone, message, email etc. handling inbound and outbound calls.Engaged with customers, provided product details, and negotiated prices.Achieved sales targets by building rapport and delivering excellent customer service.
Education
Degrees, certifications, and relevant coursework
Dusan hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Interested in hiring Dusan?
You can contact Dusan and 90k+ other talented remote workers on Himalayas.
Message DusanFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
