Dusan Urosevic

I am an experienced IT support specialist skilled in technical assistance, hardware and software setup, and troubleshooting. I have a background in sales and customer engagement, with strong communication and problem-solving skills. I am currently seeking part-time opportunities in IT support or sales roles where I can leverage my technical expertise and interests.

I'm an IT Support Specialist with experience in providing technical assistance, troubleshooting, and configuring both hardware and software. At Atlas Security, I help ensure smooth IT operations by quickly resolving issues and setting up systems efficiently. My problem-solving skills and attention to detail have been key in maintaining a stable and secure IT environment.

I also have experience as a sales agent at Used Conex LLC, where I honed my communication skills by selling shipping containers over the phone. This role taught me how to connect with customers, understand their needs, and provide effective solutions, which has broadened my ability to work across different teams and roles.

I am well-versed in using CMS tools like WordPress and Webflow, and I am interested in pursuing opportunities in IT Marketing, where I can blend my technical background with creative problem-solving. I am also eager to deepen my knowledge in Windows system administration, continuously seeking to learn and grow.

Overall, I am a dedicated professional who enjoys working in dynamic environments and is always looking for new challenges and opportunities to develop further.