Dusan Jovicic

I'm transitioning into product, project, and business analysis, combining consultative sales experience with technical knowledge to turn customer needs into practical solutions.

At Kodland, I conducted one-hour consultative sales meetings for online programming courses and achieved a 33% conversion rate. I managed the full sales cycle in the internal CRM and supported customer onboarding through post-sale follow-ups.

At XPSolutions, I converted 30+ inbound leads into active investment-platform users each month, contributing over $10,000 in monthly revenue. I also performed KYC procedures, verified financial documentation, and managed end-to-end client onboarding with accuracy and confidentiality.

I'm building on my Information Technology and Systems degree through an MSc in Engineering, Innovation and Product Management. I bring customer discovery, stakeholder communication, market research, SQL, Python, and Vue.js to creating products and processes that deliver measurable value.