At Freelance on Upwork, I build and deploy responsive email templates using SendGrid and Klaviyo. I’ve developed reusable email components for Outlook, Gmail, Apple Mail, and mobile clients, and perform end-to-end QA before deployment.
At Extole INC, I supported enterprise referral and advocacy marketing programs, managing email operations and troubleshooting delivery issues involving sender authentication and reputation. I also analyzed campaign performance and supported trigger-based customer communications.

