Duane Filey

Primary contact between Ducati Financial Services and dealer clients, responsible for improving retail, wholesale, and ancillary business for developing Ducati dealers across the nation. Promotes and sells retail, wholesale, and ancillary product offerings, increases dealer participation, and provides training and support.

Developed annual operations plan including Managed Outcome, time and material, and cloud capacity budget for stores and associates' team. Streamlined budget and requisitions processes, delivered quarterly business updates, and established an inclusive culture by developing a professional team of 200 to 500 people within 18 months.

Established annual goals for cross-functional departments, evaluated employee performance, and re-structured overall dealership operations. Improved profit margins on motorcycles by 10%, motorcycle clothes by 2%, and bike parts by 1%, and accelerated company growth by 13%.

Created organizational structure, mentored cross-functional teams, and promoted business locally. Boosted retail sales by 42% within a year by installing a service scheduler, and directed a team of 35 members with sales over $11,000,000 annually.

Planned and developed business plans for the district, including individual dealers, marketing plans, and internet business. Persuaded seven dealers to take a buyout or sell their stores, and achieved and exceeded sales targets consistently across various districts.

Managed sales operations for Ford and Lincoln Mercury in the assigned zone.

Earned a Master of Business Administration.

Earned a Master of Educational Administration and Policy.

Earned a Bachelor of Science in Elementary Education and African American Studies.

Completed Six Sigma Greenbelt certification.