Drew Freeman

Cultivated talent and elevated team capabilities through targeted training initiatives and hands-on mentorship, fostering a culture of design excellence and continuous improvement across diverse project teams. Designed and led comprehensive, mixed-methods user research for high-profile consumer-facing clients including Amazon, Meta, and Google, translating complex insights into clear, actionable s

Provided expert supervision and constructive feedback to research teams, ensuring methodological rigor and consistency while driving quality and efficiency in fast-paced, client-facing environments. Championed the value of user-centered design across client organizations and internal teams, fostering a culture of empathy and data-driven decision-making through strategic advocacy and education.

Advised and empowered multiple product development teams on UX best practices and advanced research methodologies, integrating user-centric principles directly into product development cycles to reduce design iteration time and enhance user experience. Formulated and executed strategic research objectives using rigorous, mixed-methods approaches, generating critical, actionable insights that direc

Oversaw project development from design through release for complex software systems, ensuring high-quality outcomes and product integrity that directly impacted user trust and reliability. Collaborated extensively with cross-functional development, product, implementation, and support teams to establish and uphold rigorous quality standards, fostering a shared commitment to user satisfaction and

Activities and societies: Member, Omicron Delta Epsilon (National Economics Honor Society).

Graduated with a Bachelor of Arts in Economics, with a concentration in Statistics. Recognized for academic excellence by being inducted into Omicron Delta Epsilon, the National Economics Honor Society.