Open to opportunities

Drew Canlas

@drewcanlas

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Customer service and data specialist with strong accuracy and moderation skills.

Philippines

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What I'm looking for

I am seeking a role where I can apply data entry, moderation, and analytical skills in a collaborative environment that values accuracy, process improvement, and professional growth.

I am a customer service and data specialist with experience in social media content moderation, data entry, and data annotation for machine learning projects. I have worked across BPO and data-processing roles, consistently delivering accurate data capture and compliance-focused moderation.

At Teleperformance (Majorel Clark) I moderate social media content to ensure adherence to community standards and collaborate on process improvements; at Canon Business Service Centre I handled invoice data processing with strong verification and correction practices. Earlier roles included data annotation at LizardBear/TaskUs and traffic data collection and analysis at 247 Business Services.

I bring fast, precise typing, strong attention to detail, time-management, organizational and research skills, and a commitment to confidentiality—qualities that help me produce reliable reports and support team objectives effectively.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Teleperformance (Majorel Clark)

Oct 2021 - Present (3 years 11 months)

Moderate social media content to ensure compliance with community standards and perform regular audits, improving moderation quality and process adherence.

Content Moderation Social Media Policies Auditing Team Collaboration Attention To Detail Time Management

Data Entry Operator

Canon Business Service Centre

Nov 2019 - Oct 2021 (1 year 11 months)

Performed accurate data processing and invoice capturing, conducted data verification and corrections to maintain database integrity and reduce errors.

Data Entry Invoice Processing Data Verification Microsoft Excel Confidentiality Time Management

Data Annotator

LizardBear Tasking Inc. (TaskUs)

May 2018 - Nov 2018 (6 months)

Annotated and labeled datasets for machine learning projects, validated processed data to reduce errors and met project deadlines through team collaboration.

Data Annotation Data Labeling Team Collaboration Attention To Detail

Traffic Counting Specialist

247 Business Services Inc. (Sargas Inc.)

Mar 2014 - Sep 2017 (3 years 6 months)

Collected and analyzed traffic data, configured and clustered datasets to identify patterns, and prepared detailed reports for clients to inform decisions.

Data Collection Clustering Report Preparation Research Skills Attention To Detail