Open to opportunities

Selle Lacsina

@sellelacsina

Message

Motivated content moderator with strong problem-solving skills.

Philippines

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a highly motivated and adaptable professional with a robust background in the BPO industry, specifically in content moderation. With four years of experience, I have honed my problem-solving abilities and developed a commitment to achieving goals efficiently and precisely. My journey has equipped me with the skills necessary to contribute effectively to a dynamic team.

Throughout my career, I have worked with various organizations, including Appen and Majorel Philippines Corp, where I have excelled in roles such as Content Moderator and Data Analyst. My responsibilities have included evaluating online social media content, creating reports, and ensuring high-quality standards in all tasks. I take pride in my ability to engage with AI systems and improve their responses through systematic moderation.

Experience

Work history, roles, and key accomplishments

Content Moderator/Annotator

Appen

Nov 2023 - Dec 2023 (1 month)

Improved the quality of AI-generated responses by engaging in interactive conversations with an AI agent, following specific instructions to ensure accuracy and relevance.

Content Moderation Interaction Problem Solving Communication

Data Analyst

SocialDiscoveryCorp

Mar 2023 - Jun 2023 (3 months)

Created social media reports for insurance carriers and customers across various industries, ensuring high-quality analysis and reporting.

Data Analysis Reporting Social Media Management Quality Assurance Communication

Transcriber

Appen

Jun 2022 - Feb 2023 (8 months)

Listened to and transcribed audio files while maintaining high-quality standards and adhering to internal policy criteria.

Transcription Audio Editing Quality Assurance Time Management

Content Moderator

Majorel Philippines Corp.

Jun 2018 - Mar 2022 (3 years 9 months)

Evaluated online social media content, ensuring compliance with internal policy criteria and maintaining a safe user experience by removing inappropriate content.

Content Moderation Compliance Policies Critical Thinking Quality Assurance Communication

Education

Degrees, certifications, and relevant coursework

Holy Angel University

Bachelor of Secondary Education, Education

2013 - 2017

Grade: Dean’s Lister

Bachelor of Secondary Education. Created proposals and product presentations, checked inventory, and ordered samples. Coordinated the production of orders and created online stores. Achieved Dean’s Lister status in the First Year, First & Second Semester (A.Y. 2013-2014).