Down Rodeo
@downrodeo
Customer care and technical sales manager with a passion for technology.
What I'm looking for
Hello, I’m Dario, a dedicated customer care and technical sales manager from Italy. With a strong background in customer service, I have successfully managed customer care operations at System Logistics, one of Italy's top companies. My journey in this field began with my first job, and I have continuously progressed, honing my skills in communication and problem-solving.
In addition to my customer care expertise, I have experience as a technical sales manager at Elettrondata S.r.l., where I focused on the Middle East market in the industrial batching and mixing field for concrete production. My technical knowledge, combined with my passion for technology, allows me to effectively bridge the gap between customer needs and technical solutions.
Outside of work, I enjoy traveling, playing music, and exploring new experiences. I am eager to bring my skills and passion to a leading food and beverage company, leveraging automation systems to enhance customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Customer Care Manager
System Logistics
Jan 2022 - Feb 2022 (1 month)
Managed customer care for one of the top 10 companies in Italy, ensuring high levels of customer satisfaction and support.
Technical Sales Manager
Elettrondata S.r.l.
Jan 2010 - Jan 2011 (1 year)
Oversaw sales operations in the Middle East for industrial batching and mixing systems used in concrete production.
Customer Care Employee
Onyma S.r.l.
Aug 2007 - Apr 2008 (8 months)
Provided troubleshooting support via email and phone for international customers regarding probes, electric panels, and proprietary software.
Education
Degrees, certifications, and relevant coursework
I.T.I.S. Fermo Corni
Technical Degree, Electronic and Telecommunication Systems
2000 - 2005
Completed a technical degree in electronic and telecommunication systems, gaining foundational knowledge in electronics and communication technologies.
Conservatorio Vecchi Tonelli
Degree in Bass Guitar, Music
2000 - 2005
Pursued a degree in Bass guitar, focusing on music theory, performance, and the technical aspects of playing the instrument.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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