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Dorsu Paul Nana Kwame

@dorsupaulnanakwame

IT Support Personnel at Dredge Masters Limited, supporting enterprise IT operations and launching SHE4HER Africa Foundation’s website.

Ghana

Message

At Dredge Masters Limited, I provide IT support and troubleshoot hardware, software, and network issues. I also assist with equipment deployment, system maintenance, and staff technical needs.

I designed and developed the SHE4HER Africa Foundation website from concept to launch, including domain setup and hosting configuration. I also installed and configured Windows Server 2022 during my National Service at Dredge Masters Limited.

Experience

Work history, roles, and key accomplishments

Current

Voluntary IT Support Personnel

Current

Dredge Masters Limited

Aug 2025 - Present (1 year 2 months)

Provide IT support and troubleshooting for hardware, software, and network issues. Assist with equipment deployment and system maintenance, and support enterprise IT operations and staff technical needs.

IT Support Troubleshooting Hardware Software Networking System Maintenance

IT Support Personnel (National Service)

Dredge Masters Limited

Oct 2024 - Oct 2025 (1 year)

Installed and configured Windows Server 2022. Provided hardware and software troubleshooting, handled IT onboarding and equipment issuance, and supported network and infrastructure operations.

Windows Server 2022 hardware troubleshooting Software Troubleshooting IT Onboarding Network Support Infrastructure Operations

Teaching Assistant

Accra Institute of Technology

Dec 2023 - Dec 2024 (1 year)

Assisted lecturers with networking and IT courses. Provided technical tutoring and laboratory supervision, and supported troubleshooting and academic IT support.

Networking IT Training Technical Tutoring Laboratory Supervision Troubleshooting Academic IT Support

IT Support Intern

Trinicom IT Solutions

Feb 2022 - Apr 2022 (2 months)

Assisted in diagnosing hardware and software faults. Supported network setup and client technical support.

Hardware Diagnostics Software Issue Diagnosis Network Setup Technical Support

Education

Degrees, certifications, and relevant coursework

Accra Institute of Technology

Bachelor of Science, Information Technology

2021 - 2024

Activities and societies: Chief Instrumentalist & Sound Engineer; PENSA Organizer; Chaplaincy Committee Member; Scripture Union (SU) Music Director; President, School Band; Head Boys’ Prefect; Cluster Chaplaincy Committee Member.

Pursued a Bachelor of Science in Information Technology with a focus on Networking Systems from February 2021 to September 2024.