Open to opportunities

Doris Ogalanya

@dorisogalanya1

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Bilingual virtual assistant specializing in Chinese–English translation and operations.

Nigeria

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What I'm looking for

I seek remote or hybrid roles where I can apply bilingual translation and administrative skills to streamline operations, support international teams, and contribute to process improvements and client relations.

I am a detail-oriented bilingual Virtual Assistant with extensive experience in Chinese–English translation, administrative support, and operations management. I have driven measurable improvements—streamlining processes to cut task completion time by 25%, increasing vendor collaboration efficiency by 20%, and boosting staff productivity by 30%—while supporting remote teams and cross-cultural partnerships.

I hold a Master’s in Chinese International Education and a BSc in Microbiology, and I combine language expertise with strong customer-facing and managerial experience, having exceeded sales targets and managed hiring and training. I am committed to confidentiality, clear communication, and delivering high-quality support that optimizes workflows for entrepreneurs and international teams.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Sinoma (NJZC International Construction Nig. Ltd.)

Nov 2024 - Jan 2026 (1 year 2 months)

Streamlined administrative operations to reduce task completion time by 25% and improved vendor collaboration efficiency by 20% through process optimization and enhanced communication protocols.

Administrative Support Calendar Management Process Optimization Data Entry Cross Cultural Communication

Translator & Administrative Supervisor

CCETC Clean Energy

Aug 2023 - Oct 2024 (1 year 2 months)

Translated complex business, legal, and technical documents to support management decisions and increased staff productivity by 30% through enforcement of administrative policies and training.

Administrative Supervision Staff Training Technical Translation Communication Office Administration

Sales Manager

Private Employer

Dec 2020 - Jul 2023 (2 years 7 months)

Exceeded sales targets by 20% and improved customer retention by 25% through team management, customer complaint resolution, and development of key client relationships.

Sales & Management Team Leadership Customer Retention Client Relationship Management Complaint Resolution

Translator / Technical Assistant

Private Employer

Dec 2017 - Aug 2018 (8 months)

Bridged communication gaps between stakeholders in social, legal, and business contexts by providing Chinese-English translation and technical assistance to enable seamless operations.

Technical assistance Legal Translation Interpretation Coordination