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Vivian Maduakor

@vivianmaduakor

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Versatile virtual assistant skilled in project coordination, bilingual communication, and process optimization.

Nigeria

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What I'm looking for

I seek a role where I can manage projects, streamline operations, and use bilingual skills to improve client communication within a collaborative, growth-focused team.

I am a proactive Virtual Assistant with strong experience in high-level administrative support, project management, and client relationship building across diverse industries. I leverage tools like Asana, Trello, Zendesk and Google Suite to streamline workflows and boost team efficiency.

I have led initiatives that improved response efficiency by 30%, reduced missed deadlines by 25%, and shortened processing times by 40% through structured systems and process improvements. I also design and deliver language instruction and translation services, achieving high student satisfaction and improved cross-cultural collaboration.

I bring adaptability, strong communication, and a results-driven approach to every role, and I aim to support teams by improving operations, coordinating projects reliably, and enhancing client experiences.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Digital Witch Support Team

May 2020 - Present (5 years 7 months)

Streamlined team communication and task prioritization, increasing response efficiency by 30% and reducing missed deadlines by 25% via a comprehensive tracking system and coordinated project timelines.

Asana Trello Zendesk Inbox Management Prioritization Project Coordination Google Suite Time Management

Chinese Language Instructor

SBEC Company

Jan 2024 - Dec 2024 (11 months)

Designed and delivered interactive Chinese language courses achieving a 90% student satisfaction rate and cultivated cross-cultural understanding through engaging materials.

Curriculum Design Teaching Chinese Cross Cultural Communication Lesson planning Classroom Management

Chinese Translator & HR Assistant

Qwali Company

Aug 2023 - Mar 2024 (7 months)

Led translation and HR tasks to facilitate bilingual onboarding, implemented a document management system that reduced processing time by 40% and improved record tracking.

Translation HR & Administration Document Management Chinese Onboarding Records Management Cross Cultural Communication

Personal Assistant

Law Firm

Aug 2017 - Aug 2019 (2 years)

Managed scheduling, document preparation, and research to support legal caseloads, increasing appointment efficiency by 20% and developing case-tracking tools to speed information retrieval.

Scheduling document preparation Legal Research Microsoft Office Time Management