Dorcas Williams Ekon

I am a dedicated and proactive customer service representative with hands-on experience in customer support and retail sales within fast-paced environments. I consistently resolve inquiries and complaints professionally, maintain accurate records, and collaborate across departments to ensure seamless service delivery.

I have driven improved sales through attentive product guidance and strong in-store support, am proficient with POS systems and Microsoft Office, and bring excellent communication, empathy, and multitasking skills to every role. I seek to contribute my customer-focused abilities to a team that values high service standards and continual improvement.