Jamila Umar

I am a dedicated Customer Support Specialist with over 5 years of hands-on experience in retail and customer relations. My journey has been marked by a commitment to fostering strong communication and problem-solving skills, which have been instrumental in building customer loyalty. I thrive in dynamic environments, managing inquiries and resolving complex issues to create seamless experiences for users.

Throughout my career, I have successfully delivered exceptional customer service, assisting customers with inquiries and product recommendations. My role as a Sales Representative in my self-employed provisions and food retail shop has honed my ability to manage daily operations, including inventory tracking and cash handling. I take pride in my ability to resolve customer complaints promptly, providing clear and empathetic solutions that enhance customer satisfaction.