Donua Cregger
@donuacregger
I build client loyalty and revenue through consultative selling and proactive follow-up.
United StatesWhat I'm looking for
I've built strong client relationships and sales results at Maus Family Automotive, where I ranked #1 in customer-pay revenue and led the team in maintenance upsell penetration, effective labor rate, and hours per repair order.
As Customer Relations Manager across two Maus Family Automotive locations, I reworked follow-up and outreach strategies to double—and at times triple—customer feedback volume while consistently maintaining CSI and KPI scores above the district average. I partnered with leadership and front-line teams to resolve concerns, improve retention, and strengthen repeat business.
I currently co-own DMR Empire LLC, managing finance, compliance, licensing, reporting, and marketing campaigns. I'm looking to bring my consultative sales, client retention, and independent remote-work foundation to a Client Support Specialist role.
Experience
Work history, roles, and key accomplishments
Managing Member
DMR Empire LLC
Jun 2026 - Present (3 months)
Co-founded and co-own a multi-function retail business, owning finance, compliance, licensing, and marketing. Managed financial operations, regulatory compliance, and promotional campaigns.
Education
Degrees, certifications, and relevant coursework
Fivay High School
High School Diploma, General Studies
Completed high school education at Fivay High School in Hudson, Florida.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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