Looking for a job

Donna Casparro

@donnacasparro

Message

I lead healthcare communications client services teams that drive growth, profitability, and lasting partnerships.

United States

Message

What I'm looking for

I'm looking to lead client services and commercial strategy in healthcare communications, building high-performing teams, trusted client partnerships, and sustainable agency growth.

At IPG Health Medical Communications, I led client services strategy, commercial delivery, and financial modernization, helping drive 300% agency revenue growth over five years while building an award-winning agency.

I've spent decades growing healthcare communications partnerships, strengthening account profitability, and developing high-performing teams. Most recently, I advised CC Ford Healthcare on client services strategy, business development, positioning, and AI-enabled ways of working.

Experience

Work history, roles, and key accomplishments

Managing Director, Client Services

CC Ford Healthcare

Jan 2025 - Jan 2026 (1 year)

Senior advisory engagement with an independent, full-service medical communications agency, partnering with ownership on client services strategy, business development, and agency positioning.

Client Services Business Development Agency Positioning Omnichannel Strategy Digital Innovation AI Adoption

EVP, Head of Client Services

IPG Health Medical Communications

Jan 2021 - Jan 2025 (4 years)

Built and oversaw a world-class client services team at a global healthcare communications agency, steering commercial strategy and serving on the Senior Leadership Team. Drove client services contribution to 300% agency revenue growth over five years.

Client Services Commercial Strategy Revenue Growth Financial Management Change Management Omnichannel Publications Advisory Board Congress Activities Patient Advocacy Forecasting Relationship Management

SVP, Client Services Portfolio Director

IPG Health Medical Communications

Jan 2016 - Jan 2020 (4 years)

Advised clients on strategic communication plans, managed financial performance of portfolio, and oversaw quality and accuracy of agency work. Increased client services staff retention by 15% through professional development and culture-building initiatives.