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@dandreagray
Compassionate caregiver and clerical support professional with 9 years experience.
I am a compassionate caregiver and clerical support professional with over nine years of experience in assisted living facilities and healthcare settings. My passion for elder care drives me to provide both physical and emotional support to clients, ensuring their well-being and comfort. I am skilled at managing schedules, keeping clients active, and facilitating their transportation to appointments and events.
In my most recent role as a Patient Representative Coordinator at Sanitas Medical Center, I welcomed and assisted patients, scheduled appointments, and maintained patient confidentiality. My ability to work in fast-paced environments while providing excellent customer service has been key to my success. I have also held positions as a Front Desk/Intake Coordinator and a Front Desk Receptionist, where I honed my skills in data entry, client interaction, and administrative support.
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Work history, roles, and key accomplishments
Sanitas Medical Center
Aug 2022 - May 2025 (2 years 9 months)
Welcomed and greeted patients, clients, and visitors, directing them to the appropriate person or department. Scheduled patient flow, compiled medical charts, and managed insurance forms and payments. Ensured patient confidentiality and maintained a safe work environment.
Alliance Healthcare Services
Nov 2020 - Aug 2022 (1 year 9 months)
Initiated contact to gather required clinical and demographic data from clients and sources. Scheduled intakes with therapists, completed necessary paperwork, and provided receptionist coverage. Handled data entry, managed referrals, and assisted with EHR implementation.
Adams Patterson Gynecology and Obstetrics
Nov 2018 - Nov 2020 (2 years)
Answered multi-line phones, greeted patients, and obtained insurance information and necessary data. Processed payments, scheduled appointments, and reminded patients of upcoming visits. Provided patient support and engaged in the daily development of the practice.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education, earning a High School Diploma. Focused on foundational academic subjects and prepared for further studies.
College Diploma, Vocational Studies
Earned a College Diploma from Concord Career College. Completed a vocational program designed to provide practical skills for professional roles.
Software and tools used professionally
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