Don BasairriDB
Open to opportunities

Don Basairri

@donbasairri

Results-oriented Customer Success Manager with a decade of leadership experience.

France

What I'm looking for

I am seeking a role that allows me to enhance customer experiences and lead high-performing teams in a dynamic environment.

With over 10 years of experience in customer service and management, I have honed my skills in driving customer satisfaction and team performance. Currently, as a Customer Success Manager at OnePilot, I leverage my expertise to analyze customer data and feedback, identifying areas for improvement and developing actionable plans. My ability to build strong relationships with stakeholders ensures that the customer's voice is heard throughout the organization.

Previously, I served as a Store Manager at Picard, where I led a team of 10 employees to achieve high levels of customer satisfaction. My focus on training and motivating staff has consistently resulted in exceptional service delivery. My career began as a Department Manager at Intermarché, where I developed training programs that enhanced employee performance and customer engagement. I am passionate about creating a positive customer experience and driving sales growth through effective team leadership.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UF

University of France

Bachelor's degree, Marketing and Sales Management

2022 -

UI

Unknown Institution

Bachelor's degree, Marketing and Sales Management

2022 -

Completed a Bachelor's degree in Marketing and Sales Management.

BC

BTEC College

BTEC Higher National Diploma, Accounting and Management of Organizations

2010 -

UI

Unknown Institution

BTEC Higher National Diploma, Accounting and Management

2010 -

Achieved a BTEC higher National Diploma in Accounting and management of organizations.

Tech stack

Software and tools used professionally

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