At Perkbox, I guide B2B clients through platform implementation from point of sale to deployment, managing multiple concurrent projects and supporting successful launches.
I run discovery and onboarding meetings, configure platforms and SSO, and coordinate with Marketing, Product, and Compliance. I also manage post-launch handovers to Customer Success Managers.
When clients need to move existing user data, I cleanse, validate, and upload it to the new platform. I deliver training through demos, webinars, and one-to-one sessions tailored to clients’ needs.
Earlier, I supported client relationships and technical services at ELS GROUP, GoDaddy, NatWest Group, Foxtons Estate Agents, and TFM Networks. At the Ministry of Justice, I provided guidance on legal procedures and supported user research for online divorce services now live on gov.uk.
