Donald Victor

Handles fund mobilization, customer follow-up and retention, and general running of day-to-day business activities.

Managed bookings and reservations, built new client base, made cold calls and follow-ups, and maintained customer relationships for satisfaction and retention.

Created and implemented new business ideas, deployed training for sales managers, reported daily leads to management, and identified new leads to broaden customer base.

Onboarded banking channels, reactivated dormant accounts, opened accounts, interacted with customers to increase sales, and developed new business prospects through cold calls.

Expanded marketing projects, designed and implemented strategic sales plan that expanded customer base by 10%, managed recruiting and performance of sales representatives, and conducted financial analysis.

Received consumer complaints and referred them to appropriate departments, conducted investigations and research on consumer interests.

Taught economics, commerce, and government to junior and senior classes, prepared lesson notes, and provided individual student reports.

Designed and implemented marketing strategies to sell insurance contracts, appraised customer needs, contacted potential clients, and improved market position.

Handled daily sales and after-sales service, stock taking and restocking, sales presentations, and visiting clients to evaluate needs or promote products.

Conducted and trained colleagues on workout processes, maintained and periodically upgraded workout equipment.

Diploma in Telemarketing from Telepoint Communication.

Bachelor of Science in Economics from Madonna University.

Secondary School Leaving Certificate from God's Blessings Comprehensive School.