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Donald Santo

@donaldsanto

I grow businesses by connecting sales, operations, people, and customer relationships.

South Africa
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What I'm looking for

I'm looking for a management or senior commercial role where I can take genuine responsibility for people, processes, commercial performance, customer relationships, and operational outcomes, helping the wider business grow and perform better.

I'm currently developing corporate partnerships, strategic stakeholder relationships, and education investment opportunities at Star Schools. I manage opportunities from initial engagement through proposals, presentations, negotiation, and closing.

Previously, I drove sales, marketing, client relationships, and events for Joy Jozi and Livy's, building new business while coordinating delivery with operational teams and suppliers.

As General Manager of The One 8 Hotel, I ran a 22-room boutique hotel across guests, staff, suppliers, service standards, costs, reservations, and commercial performance. That hands-on role taught me that sustainable growth depends on both winning customers and delivering for them.

I also built my foundation in marketing, communications, events, and stakeholder coordination at the Cape Town International Convention Centre. I bring practical commercial judgement, relationship-driven sales, operational awareness, and a willingness to take responsibility for outcomes.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of South Africa logoUA

University of South Africa

Bachelor of Laws (LLB), Law

Currently studying Bachelor of Laws (LLB) at the University of South Africa, with studies ongoing and incomplete.

University of South Africa logoUA

University of South Africa

Higher National Diploma, Communication and Media Studies

2007 - 2010

Completed a Higher National Diploma in Communication and Media Studies from the University of South Africa from 2007 to 2010.

University of South Africa logoUA

University of South Africa

Higher National Diploma, Business Management and Finance

1999 - 2002

Completed a Higher National Diploma in Business Management and Finance from the University of South Africa from 1999 to 2002.

University of South Africa logoUA

University of South Africa

Higher National Diploma, Human Resources Management

2003 - 2005

Completed a Higher National Diploma in Human Resources Management from the University of South Africa from 2003 to 2005.

Tech stack

Software and tools used professionally

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