Donah Marie Coroña

As a seasoned customer service representative and administrative support professional, I bring three years of experience in delivering exceptional customer experiences, administrative support, and organizational skills. With a strong attention to detail and empathetic approach, I excel in building excellent rapport and resolving complex issues.

Throughout my career, I have developed strong interpersonal skills, excellent time management skills, and critical thinking and problem-solving skills. My proficiency in computer skills and excellent communication skills enable me to provide outstanding service to clients and stakeholders.

My professional experience includes working as a Claims Consultant at Collabera Technologies, where I handled customer inquiries and concerns related to car damage and insurance claims. I also worked as an Associate Clinical Admin Coordinator at Optum Global Solutions, providing outstanding service to healthcare professionals, insurance representatives, and members.