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Dominique Spriggs

@dominiquespriggs

Event & client operations pro with 4+ years managing logistics, vendor relationships, and remote coordination for programs up to 2,400 attendees.

United States

Message

What I'm looking for

Seeking a fully remote role in event coordination or client operations where I can own end-to-end logistics and vendor relationships. Open to full-time or contract work. I value clear communication, genuine flexibility, and companies that invest in their people long-term, with room to grow into broader program management over time.

I'm an event and client operations professional with 4+ years of experience managing the full lifecycle of corporate programs, from vendor sourcing and logistics through onsite execution and client relationship management. I currently coordinate events up to 2,400 attendees on the Microsoft Redmond campus, managing AV, catering, and facilities vendors while serving as the primary point of contact for clients and stakeholders. I was promoted to team lead within three months of starting and have personally trained five new hires.

My background spans in-person and fully remote work: I've managed international group travel programs, coordinated client accounts for enterprise brands, and run full-cycle partnership and campaign operations for a fully distributed team, building SOPs and templates that reduced errors and made processes repeatable across a growing team. I'm comfortable managing multiple concurrent projects, working independently in remote environments, and communicating proactively across time zones and stakeholders.

I'm currently looking for a remote-first role where I can bring that same ownership to a team, ideally in event coordination, client operations, or program support, with room to grow toward broader program and project management work over time. I value clear communication, genuine flexibility, and companies that invest in their people for the long term.

Experience

Work history, roles, and key accomplishments

Current

Event Concierge Coordinator

Current

Compass Group @ Microsoft

Nov 2025 - Present (9 months)

Coordinate logistics for corporate events up to 2,400 attendees on the Microsoft Redmond campus, managing AV, catering, and facilities vendors. Serve as primary point of contact for clients and stakeholders, resolving day-of issues in real time. Promoted to team lead within 3 months of hire; recruited and trained 5 new hires to full productivity.

Enterprise Account Management Client Onboarding Triage Program Coordination Executive Reporting Vendor Management Stakeholder Engagement Event Logistics Microsoft 365

Client Operations Manager

Bloom Restaurant

Oct 2023 - Jul 2025 (1 year 9 months)

Directed client-facing operations and delivery workflows for a team of 7, serving as the primary point of coordination across concurrent client programs. Managed multiple client relationships simultaneously, ensuring consistent communication and on-time delivery across all active accounts.

Client Operations Private Dining Events Cross functional Coordination Vendor coordination Customer Satisfaction Process Coordination

Event and Travel Coordinator

Dugan’s Travels

Feb 2022 - Feb 2023 (1 year)

Coordinated logistics for corporate incentive programs up to 120 attendees, including first-time ownership of hotel room block coordination. Led international program logistics for an 80-person recognition trip, managing vendor confirmations and travel documentation across multiple time zones while working fully remote.

Client Relationship Management Client Communication Escalation Management Customer Service Operations

Client Operations Coordinator

SnapLedgers LLC

Jan 2020 - May 2022 (2 years 4 months)

Managed full-cycle partnership and campaign operations remotely, coordinating partner communications, sample shipments, and asset delivery across concurrent programs. Built SOPs and operational templates that reduced build time and errors, maintaining CRM hygiene and vendor workstreams in a fully distributed work environment.

Account Health Monitoring Client Communication Account Management Triage Status Reporting Reporting and Analytics

Marketing & Delivery Coordinator

RIA Solutions Group

Feb 2017 - Jan 2020 (2 years 11 months)

Coordinated internal events and enterprise client programs, including accounts for Primo Water and XPO Logistics, managing client relationships and vendor communication from scope through delivery. Managed marketing collateral and production timelines end to end, coordinating with design and creative vendors to hit every deadline.

Client Relationship Management Vendor coordination Marketing Collateral Enterprise Account Management Application Deadline Management