Open to opportunities

Arnold Ukawilu

@arnoldukawilu

Event Coordinator and logistics-focused operations professional delivering high-quality experiences and efficient, data-informed execution.

United States

Message

What I'm looking for

I’m looking for a role where I can own end-to-end event or operations execution, coordinate vendors and logistics, and use CRM and process improvement to deliver exceptional customer and attendee experiences.

I’m an Event Coordinator with experience coordinating events end-to-end—from planning and timelines to venue booking, logistics, and day-to-day execution. I also oversee budgets and expense control while keeping service standards strong throughout.

Across my background, I’ve owned high-volume customer interactions, served as a central communication point, and used CRM systems to maintain accurate records and manage inquiries. I’m skilled at handling registration, guest lists, RSVP tracking, and resolving issues quickly to protect the attendee experience.

I bring deep logistics and warehouse operations experience, including shipment tracking, inventory audits, stock movement recordkeeping, and process improvements to boost efficiency. I enjoy optimizing workflows, partnering with vendors through contract negotiation and delivery, and turning feedback into actionable post-event reports.

Experience

Work history, roles, and key accomplishments

Current

Event Coordinator

Current

Iconic Events

Jan 2023 - Present (3 years 5 months)

Planned and coordinated events end-to-end by defining objectives, creating timelines, booking venues, and managing day-to-day logistics. Managed budgets, vendor relationships, attendee registration/check-in, and produced post-event reports based on feedback and available data.

Event Management Budget Management Logistics Coordination Process documentation

Call Center Representative

Corporate Affairs

Jan 2017 - Jan 2021 (4 years)

Handled high-volume inbound and outbound customer calls, providing accurate information and resolving inquiries and complaints efficiently. Maintained secure customer records in CRM systems, analyzed concerns for trends, and supported service improvements across teams.

Customer Service CRM Systems Complaint Resolution Customer Retention Trend Analysis

Logistics Supervisor

Dynamic Merchants

Jan 2000 - Jan 2016 (16 years)

Supervised transportation, storage, and distribution of goods to support timely delivery and minimize disruptions. Managed inventory records and audits, scheduled and tracked shipments, optimized warehouse space, and generated logistics reports while ensuring compliance with safety and policy requirements.

Shipment Tracking Warehouse operations & Compliance