Dominique Black

I’m a healthcare administrative professional with extensive experience in health information management, provider support, insurance verification, and healthcare systems. I’m proficient in Epic and Cerner, with a strong focus on HIPAA-compliant data management.

In my current role as a Regional Administrative Support Coordinator at Corewell Health, I coordinate physician and APP scheduling across multiple sites to support coverage and operational efficiency. I also generate Epic reports (patient census, admissions, and discharges) to track operational metrics, while managing physician onboarding, credentialing, and PerfectServe scheduling management.

Previously, as an Insurance Verification Specialist with Trinity Health at Home, I verified hospice and homecare insurance eligibility and benefits using Epic and Cerner. I reviewed payer requirements to support accurate billing and proactively reduce claim denials, maintaining high-accuracy payer documentation and patient insurance records.

I also bring quality assurance experience from my time as a QA Analyst Intern at CureSkin, where I performed functional, regression, and integration testing, documented test cases, and tracked defects using TestRail and Jira. I’m currently pursuing a Bachelor’s degree in Health Information Management with a focus on healthcare informatics, operations, and quality assurance.