
Divyasree Vana
@divyasreevana
ServiceNow Developer at Narayana Educational Society who delivered enterprise ITSM, HRSD, and CSM solutions, including Employee Center enhancements.
What I'm looking for
At Narayana Educational Society, I worked as a Support & Developer (Service now), building on my ServiceNow development experience at Highflow ITsolution private limited. My work covered enterprise ITSM, HRSD, CSM, and CMDB solutions, including Employee Center enhancements and AI Search capabilities.
For US Banking, I configured CMDB governance with IRE, supported ITOM discovery and event management, and developed integrations using REST, SOAP, Integration Hub, and MID Server. I also hold ServiceNow Certified System Administrator and Certified Application Developer certifications.
Experience
Work history, roles, and key accomplishments
Support & Developer (Service now)
Narayana Educational Society
Nov 2024 - Feb 2026 (1 year 3 months)
Provided support and development for ServiceNow platform, handling configuration, customization, and maintenance tasks.
ServiceNow Developer
Highflow IT solution private limited
Jun 2019 - Oct 2024 (5 years 4 months)
Developed and implemented ServiceNow solutions across ITSM, HRSD, CSM, and CMDB, including customizations, integrations, and automation.
Education
Degrees, certifications, and relevant coursework
ISTS Womens Engineering College
Bachelor of Technology, Electronics and Communication Engineering
2014 - 2019
Grade: 68%
Pursued a Bachelor of Technology in Electronics and Communication Engineering, achieving an aggregate of 68%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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