Open to opportunities

Dishant Goswami

@dishantgoswami

4+ years in sales & business development, driving revenue growth through dealer/client relationships and lead-to-retail.

India

Message

What I'm looking for

I’m looking for managerial or senior sales roles where I can drive measurable growth through account/dealer management, lead-to-retail execution, CRM operations, and KPI-driven field performance—turning targets into repeatable revenue outcomes.

I’m a results-driven Accounts Manager and sales/business development professional with 4+ years across automobile, banking, aviation, logistics, and e-commerce. I convert window-shoppers into buyers by managing dealer accounts, following up on payments and documentation, and running consultative selling with strategic follow-up.

At CarWale (CarDekho Group), I deliver L2R (Lead-to-Retail) training to CRM and showroom teams, audit lead quality through cross-calling, and resolve dealer login/CRM/OTP/platform issues by liaising with GMs, zonal heads, and tech teams. I also prepare daily visit reports, KPI trackers, campaign proposals, and management presentations to keep performance measurable.

Previously, I boosted gold loan outcomes at Axis Bank by cross-selling products and exceeding monthly targets, while handling customer onboarding, KYC, and fast query resolution in a high-pressure environment. Earlier roles strengthened my execution—from end-to-end customer lifecycle support at VCOSMOS (Flipkart) to B2B partner onboarding at Loadshare and marketing/operations work at Airfrank Aviation Services.

Experience

Work history, roles, and key accomplishments

Current

Accounts Manager (NE)

Current

CarWale

Mar 2026 - Present (2 months)

Managed and grew dealer accounts across the North East region, driving ₹25L+ revenue in 2026 and acquiring 500+ leads. Delivered L2R training, converted window-shoppers into buyers through consultative follow-ups, and resolved dealer CRM/login, OTP, and platform issues.

Dealer Account Management Lead To Retail (L2R) Training CRM Operations B2B Sales Lead Generation Consultative Selling Revenue Targets Field Sales

Business Development Intern

Loadshare Network Pvt Ltd

Nov 2023 - Jan 2024 (2 months)

Onboarded 30+ restaurant and food-service partners within 2 months via B2B outreach, cold calling, and consultative presentations. Built business blueprints and value-prop decks with revenue models and managed CRM pipeline activity.

Business Development Cold Calling Partner Onboarding Lead Generation

Customer Success Associate

VCOSMOS

Aug 2022 - Feb 2023 (6 months)

Managed the end-to-end Flipkart customer lifecycle, including orders, deliveries, returns, refunds, and escalations. Coordinated with logistics for last-mile resolution, used CRM tools to track interactions and outcomes, and maintained high CSAT while handling conflict resolution.

& Customer Success Order Management Returns Escalation Handling Logistics Coordination CSAT Conflict Resolution

Junior Relationship Officer

Axis Bank

Jun 2022 - Aug 2022 (2 months)

Converted ₹20L gold loan profits through strategic cross-selling and exceeded monthly targets by selling gold loans, personal loans, insurance, and credit cards. Owned customer onboarding with KYC documentation and built lasting client relationships in a high-pressure, target-driven environment.

Gold Loan Sales Cross Selling Customer Onboarding KYC Relationship Management Financial Products Consultative Selling

Jr. Marketing & Operations Exec

Airfrank Aviation Services LLP

Ran marketing campaigns and handled vendor coordination, client relationships, and operational scheduling for approximately 1 year and 2 months. Supported marketing strategy execution through structured workflows and clear stakeholder communication.

Marketing Campaign Execution Marketing Operations Vendor coordination Client Relationship Management Reporting Digital Marketing