At Thryv, I manage online advertising listings from order validation and entry through QA and updates to live products. I maintain a turnaround below 72 hours with 100% accuracy against the expected 10-day SLA.
At Media Monitors, I verified business data and helped keep local branch QA backlogs at zero from February 2024. I reached a 98.74% personal QA and verification score across more than 42,000 unique cases.
Through my freelance work with myVA360, I provide executive and administrative support across multiple clients and industries. My work includes calendar coordination, executive correspondence, sales operations support, and client intake follow-ups.
