Dinesh Rajarathinam
@dineshrajarathinam
Dedicated TAC Engineer with experience in customer support and networking.
IndiaWhat I'm looking for
I am a passionate professional with a background in engineering and extensive experience in customer support and technical assistance. My journey began with a Bachelor’s degree in Electronics and Communication Engineering, and I have since developed a strong foundation in networking technologies and customer service.
Throughout my career, I have worked in various roles, including as a Senior Machine Operator and a TAC Engineer at Movate, where I specialized in Aruba ClearPass. My responsibilities included assisting customers with authentication queries and maintaining server operations. I pride myself on my ability to solve problems efficiently and provide exceptional support to clients.
In addition to my technical skills, I have ventured into entrepreneurship, running a successful online business that involves product advertising and creative video content creation. I am always eager to learn and grow, and I seek opportunities that challenge me and allow me to utilize my skills effectively.
Experience
Work history, roles, and key accomplishments
Business Owner
Self Employed
Dec 2023 - Nov 2024 (11 months)
Running a successful online business involving negotiation, cold calling, product orders, and creative video creation.
TAC Engineer
MOVATE (CSSCORPS)
Aug 2022 - Jun 2023 (10 months)
Assisted and resolved customer queries related to Aruba ClearPass, focusing on authentication and server maintenance.
Intern
GARUDATECH
Jun 2021 - Jul 2022 (1 year 1 month)
Performed OS installation and troubleshooting, handled hardware and software issues, and managed payment collections.
Senior Machine Operator
BRICKWOOD CHELTENHAM AUSTRALIA
Apr 2018 - Dec 2020 (2 years 8 months)
Operated UNILOY SPRINGFIELD SF750 and SF300 machines in blow molding and injection molding processes, maintaining daily production planning.
Sales Executive
VIVO INDIA
Apr 2016 - Mar 2017 (11 months)
Addressed customer queries and provided support while assisting with product orders and conducting cold calls.
Sales Executive
IDEANETWORKS
May 2015 - Mar 2016 (10 months)
Worked as a sales executive focusing on document verification and customer support. Responsible for meeting sales targets and updating sales records.
Education
Degrees, certifications, and relevant coursework
Easa College of Engineering and Technology
Bachelor of Engineering, Electronics and Communication Engineering
2011 - 2015
Pursued a Bachelor of Engineering in Electronics and Communication Engineering, focusing on various aspects of electronics and communication technologies.
Vidhyaparthi Higher Secondary School
Higher Secondary Certificate, General Education
2009 - 2011
Completed HSC with an emphasis on higher secondary education.
St. Thomas Aquinas Matriculation School
Secondary School Leaving Certificate, General Education
2004 - 2009
Completed SSLC with a focus on foundational education.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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