Dimuthu Janakantha
@dimuthujanakantha
Banking operations lead with 15 years’ experience in credit, marketing, and staff training.
What I'm looking for
I’m a banking professional with 15 years of experience, most recently as a “Branch operations lead” at Hatton National Bank. I’ve built strong expertise across overall branch operations, credit, and marketing—backed by customer-focused, relationship-driven work.
In my tenure as a Senior Bank Associate and in an “Acting Assistant Manager Role,” I strengthened my managerial and administrative skills and became an all-rounder across branch operations and credit. I’ve also supported day-to-day functions across clearing, savings opening, cash, pawning, accounts opening, and related departments.
On the growth side, I’ve participated in several marketing campaigns and was specially trained as a sales and marketing person in the branch. With my communication skills, I trained new staff on all bank policies and procedures and conducted in-house training programs to develop staff knowledge.
Alongside my banking background, I bring solid education in HR and business fundamentals, including an MBA specialized in Human Resource Management, a Chartered Qualification in HRM, and a Certificate course in HRM. I’m eager to bring my branch-operation leadership, customer relationships, and training capability to your organization.
Experience
Work history, roles, and key accomplishments
Branch Operations Lead
Hatton National Bank
Nov 2008 - Present (17 years 4 months)
Managed end-to-end branch operations including clearing, savings accounts opening, cash, pawning, and credit, while also handling POS and internet banking activities. Led marketing initiatives in branch areas and trained new staff on bank policies, procedures, and in-house training programs.
Banking Operations Intern
People Bank
Jan 2007 - Present (19 years 2 months)
Supported front-office banking operations, assisting with day-to-day customer and branch service activities as an intern.
Education
Degrees, certifications, and relevant coursework
Institute of Banking Sri Lanka
Certificate in Banking & Finance, Banking & Finance
Completed a Certificate in Banking & Finance through the Institute of Banking Sri Lanka in 2022.
Chartered Institute of Personnel Management
Chartered Qualification in Human Resource Management, Human Resource Management
Completed the Chartered Qualification in Human Resource Management with the Chartered Institute of Personnel Management in 2022.
University of Bedfordshire
Master of Business Administration (Specialized Human Resource Management), Human Resource Management
Awarded an MBA with specialized Human Resource Management from the University of Bedfordshire in 2020.
Sri Lanka Institute of Marketing
Certificate in Marketing, Marketing
Completed a certificate in Marketing through the Sri Lanka Institute of Marketing in 2020.
Institute of Personnel Management
Certificate in Human Resource Management, Human Resource Management
Completed a Certificate in Human Resource Management (HRM) through the Institute of Personnel Management in 2009.
G.C.E. Advanced Level
G.C.E. Advanced Level, Bio Science (A/L)
Completed G.C.E. Advanced Level in Bio Science with grades listed across Physics, Chemistry, Biology, and General English among other subjects.
G.C.E. Ordinary Level
G.C.E. Ordinary Level, Secondary Education
Completed G.C.E. Ordinary Level with grades listed across multiple subjects (e.g., Mathematics A, English A, and Sinhala B).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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