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Dimuthu Janakantha

@dimuthujanakantha

Banking operations lead with 15 years’ experience in credit, marketing, and staff training.

Finland
Message

What I'm looking for

I’m looking for a banking role where I can lead branch operations, strengthen credit and marketing performance, and improve teams through policy-focused training—while contributing to the betterment of the company I work for.

I’m a banking professional with 15 years of experience, most recently as a “Branch operations lead” at Hatton National Bank. I’ve built strong expertise across overall branch operations, credit, and marketing—backed by customer-focused, relationship-driven work.

In my tenure as a Senior Bank Associate and in an “Acting Assistant Manager Role,” I strengthened my managerial and administrative skills and became an all-rounder across branch operations and credit. I’ve also supported day-to-day functions across clearing, savings opening, cash, pawning, accounts opening, and related departments.

On the growth side, I’ve participated in several marketing campaigns and was specially trained as a sales and marketing person in the branch. With my communication skills, I trained new staff on all bank policies and procedures and conducted in-house training programs to develop staff knowledge.

Alongside my banking background, I bring solid education in HR and business fundamentals, including an MBA specialized in Human Resource Management, a Chartered Qualification in HRM, and a Certificate course in HRM. I’m eager to bring my branch-operation leadership, customer relationships, and training capability to your organization.

Experience

Work history, roles, and key accomplishments

Hatton National Bank logoHB
Current

Branch Operations Lead

Hatton National Bank

Nov 2008 - Present (17 years 4 months)

Managed end-to-end branch operations including clearing, savings accounts opening, cash, pawning, and credit, while also handling POS and internet banking activities. Led marketing initiatives in branch areas and trained new staff on bank policies, procedures, and in-house training programs.

People Bank logoPB

Banking Operations Intern

People Bank

Jan 2007 - Present (19 years 2 months)

Supported front-office banking operations, assisting with day-to-day customer and branch service activities as an intern.

Education

Degrees, certifications, and relevant coursework

IL

Institute of Banking Sri Lanka

Certificate in Banking & Finance, Banking & Finance

Completed a Certificate in Banking & Finance through the Institute of Banking Sri Lanka in 2022.

CM

Chartered Institute of Personnel Management

Chartered Qualification in Human Resource Management, Human Resource Management

Completed the Chartered Qualification in Human Resource Management with the Chartered Institute of Personnel Management in 2022.

University of Bedfordshire logoUB

University of Bedfordshire

Master of Business Administration (Specialized Human Resource Management), Human Resource Management

Awarded an MBA with specialized Human Resource Management from the University of Bedfordshire in 2020.

SM

Sri Lanka Institute of Marketing

Certificate in Marketing, Marketing

Completed a certificate in Marketing through the Sri Lanka Institute of Marketing in 2020.

IM

Institute of Personnel Management

Certificate in Human Resource Management, Human Resource Management

Completed a Certificate in Human Resource Management (HRM) through the Institute of Personnel Management in 2009.

GL

G.C.E. Advanced Level

G.C.E. Advanced Level, Bio Science (A/L)

Completed G.C.E. Advanced Level in Bio Science with grades listed across Physics, Chemistry, Biology, and General English among other subjects.

GL

G.C.E. Ordinary Level

G.C.E. Ordinary Level, Secondary Education

Completed G.C.E. Ordinary Level with grades listed across multiple subjects (e.g., Mathematics A, English A, and Sinhala B).

Tech stack

Software and tools used professionally

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