Ivona Grgic
@ivonagrgic
Versatile HR leader and coach driving people-focused performance in luxury retail.
FinlandWhat I'm looking for
I’m a purpose-driven HR leader and certified coach with extensive experience supporting large, multi-site retail operations across Northern Europe. I combine hands-on people management, stakeholder engagement, and DEI leadership to improve engagement, retention, and service standards while delivering measurable business results.
I have led HR teams, driven workforce planning and cost-efficiency initiatives (including €1.5M savings), supported store openings and large operations (500+ employees), and acted as interim store manager to directly elevate customer experience and team performance. I bring curiosity, accountability, and a coaching mindset to create safe, high-performing workplaces.
Experience
Work history, roles, and key accomplishments
HRBP / DEI Lead
Gucci
Jan 2022 - Dec 2025 (3 years 11 months)
Senior business partner supporting luxury retail operations across Northern Europe, coaching leadership teams and leading DEI and engagement initiatives that improved staff engagement, performance, and retention.
Interim Store Manager
Gucci
Aug 2024 - Dec 2024 (4 months)
Oversaw daily store operations, managed staffing and training, and drove sales and VIP client experience during Aug–Dec 2024, maintaining premium service and compliance standards.
Head of HR – Nordics
Inditex
Sep 2019 - Aug 2021 (1 year 11 months)
Led HR for multi-site retail operations across the Nordics, managing an 8-person HR team and delivering €1.5M in cost savings while improving retention, internal promotion, and workforce planning.
Area HR – L&D
Inditex
Feb 2012 - Aug 2019 (7 years 6 months)
Supported store openings and operations across Sweden, Denmark, Finland and BiH, training store management and improving HR KPIs across 13 stores and 500+ employees.
Education
Degrees, certifications, and relevant coursework
Coursera (Google)
Professional Certificate, Project Management
2021 - 2021
Completed the Google Project Management professional certificate via Coursera in 2021.
INLP Center
NLP Coach, Neuro-Linguistic Programming
2018 - 2019
Completed NLP Coach training at INLP Center between 2018 and 2019.
University of Sarajevo
Master’s degree, Psychology
2002 - 2006
Completed a Master’s degree in Psychology from 2002 to 2006.
Tech stack
Software and tools used professionally
Availability
Location
FinlandAuthorized to work in
Job categories
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