Dimple Kumarr
@dimplekumarr
Growth operations at Blazel, using customer research and CRM analysis to support SaaS growth initiatives.
IndiaWhat I'm looking for
At Blazel, I support customer research and growth initiatives by analyzing engagement data, identifying ICP patterns, and managing CRM-driven operational processes.
Over the last 8+ years, I’ve worked across inside sales, CRM operations, lead generation, customer engagement analysis, and B2B SaaS workflows. My experience includes customer and market research, lead qualification, and GTM support.
At Cogniter Technologies, I managed incoming leads for SaaS and DaaS services, upsold packages through calls, and addressed post-sale issues. I also supported new and existing clients by helping meet their needs and resolve issues.
I’m particularly interested in growth strategy, product operations, SaaS business workflows, and AI-driven startup environments. I’m open to opportunities in growth operations, business operations, GTM, SaaS strategy, and product-growth support.
Experience
Work history, roles, and key accomplishments
Worked as Business Operations & Growth Associate at Blazel.
Worked as International Sales Manager at Cogniter Technologies.
• Managed incoming leads for SaaS and DaaS services, upselling packages through calls, and addressing post-sale issues.
• Handled both new and existing clients, ensuring their needs were met and issues resolved promptly.
Worked as Inside Sales Head at Globalmodo Ventures.
Worked as Inside Sales Team Lead at Globalmodo Ventures.
Worked as Senior Sales and Support Executive at TheGeekz.
Education
Degrees, certifications, and relevant coursework
WEBLIQUIDS INSTITUTE OF DIGITAL MARKETING
DIGITAL MARKETING AND SEO, ONLINE INTERNET MARKETING
2019 - 2019
Sangrur Public School Sangrur
NON-MEDICAL
2009 - 2010
Tutedude
Excel 2016: Core Data Analysis, Manipulation, and Presentation
Webliquids-Digital-Marketing-Training-Center-Chandigarh
Digital Marketing Certification
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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