Open to opportunities

Chion Baxter

@chionbaxter

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Administrative professional skilled in office administration, communication, and client-facing brand advocacy.

Jamaica

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What I'm looking for

I am seeking an administrative role where I can apply my organizational and communication skills, contribute to efficient operations, and grow professionally in a supportive team environment.

I am an administrative professional with hands-on experience in office administration, filing, telephone operations, and brand advocacy across educational and corporate settings in Jamaica.

From 2017 to 2024 I supported operations as a telephone operator, filing clerk, and Brand Advocate, helping teams maintain organization and deliver strong customer interactions.

I hold an Administrative Assistant NVQJ Level 3 credential from HEART Eastern TVET Institute and Office Administration Grade III from B.G.J Institution, complemented by CXC subjects including Information Technology and Principles of Business.

I bring exceptional communication, writing, and interpersonal skills, and practical experience with Microsoft Word and Excel that allow me to contribute immediately to administrative and client-facing roles.

Experience

Work history, roles, and key accomplishments

Brand Advocate

Sagility (Jamaica) Limited

Jul 2021 - Jan 2024 (2 years 6 months)

Represented company brand and engaged customers across channels from July 2021 to January 2024, supporting promotional activities and improving customer awareness and satisfaction.

Customer Engagement Brand Promotion Communication Retail Merchandising CRM Reporting Interpersonal Skills

Filing Clerk

Oberlin High School

Sep 2019 - Jul 2021 (1 year 10 months)

Maintained and organized school records and filing systems from September 2019 to July 2021, improving document retrieval efficiency and supporting administrative operations.

Records Management Data Entry Microsoft Word Microsoft Excel Organization Attention To Detail

Telephone Operator

Maths Unlimited

Aug 2017 - Sep 2017 (1 month)

Managed incoming calls and directed inquiries during an administrative assignment in August–September 2017, ensuring timely responses and accurate message relay.

Customer Service Communication Time Management Interpersonal Skills

Education

Degrees, certifications, and relevant coursework

HEART Eastern TVET Institute (Stony Hill campus)

NVQJ Administrative Assistant Level 3, Office Administration

2017 - 2018

Completed NVQJ Administrative Assistant Level 3 at HEART Eastern TVET Institute from April 2017 to March 2018.

B.G.J Institution

Office Administration Grade III, Office Administration

2015 - 2016

Completed Office Administration Grade III at B.G.J Institution from September 2015 to June 2016.

Oberlin High School

CXC Secondary Certification, Secondary Education

2010 - 2015

Secondary education at Oberlin High School with CXC subjects including English Language (Grade II), Principles of Business (Grade II), Information Technology (Grade III), and Social Studies (Grade III) from September 2010 to June 2015.