Diksha Jain
@dikshajain1
Operations Executive delivering accurate coordination for training and customer success programs.
What I'm looking for
I’m an Operations & Customer Relations Executive with 3+ years of experience supporting training programs, coordinating projects, and handling day-to-day business operations. I organize virtual and in-person sessions, maintain operational documentation, and follow through on participant follow-ups to ensure timely delivery.
In my current role, I coordinate 100+ training sessions, process vendor payments with approval documentation, and partner with internal stakeholders to keep timelines on track. I also train new interns, assist with reporting and documentation, and continuously look for process improvements that strengthen accuracy, organization, and operational efficiency.
Experience
Work history, roles, and key accomplishments
Operations & Customer Relations
Poornatha
Jun 2023 - Present (3 years 2 months)
Coordinated 100+ online and offline training sessions, ensuring timely delivery, participant engagement, and operational efficiency. Processed vendor payments with approval documentation, maintained operational records and project documentation, and supported daily cross-functional stakeholder coordination.
Education
Degrees, certifications, and relevant coursework
Lady Doak College
Bachelor of Science, Biotechnology
2017 - 2020
Activities and societies: Final-year project: taught school students their syllabus using a solid waste management activity.
Earned a Bachelor of Science in Biotechnology from Lady Doak College in Madurai (June 2017–April 2020).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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