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Sparshita Srivastava

@sparshitasrivastava

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Experienced operations and HR professional skilled in remote administration and customer support.

India

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What I'm looking for

I seek remote WFH roles in administration, operations, virtual assistance, or HR operations that emphasize coordination, process management, client/vendor support, and opportunities to improve workflows.

I am an operations and HR professional with 4+ years of experience in administration, HR coordination, onboarding, learning & development, and customer support. I have managed employee onboarding and training using LMS tools, produced analytics and reports for HR and management, and met key performance targets in customer service roles.

I excel at remote coordination, vendor and stakeholder communication, documentation, and data management, and I bring strong MS Excel and Google Workspace skills to streamline processes and improve operational efficiency. I am seeking work-from-home opportunities in administration, operations, virtual assistance, or HR operations where I can apply my coordination and client-support strengths.

Experience

Work history, roles, and key accomplishments

Operations & HR Executive

Country Delight

Jun 2021 - Aug 2023 (2 years 2 months)

Managed employee onboarding, induction and LMS-based training, produced HR and operational reports, and delivered B2B/B2C customer support meeting AHT, quality, and productivity targets.

Onboarding LMS Customer Support Operations Management Reporting MS Excel Google Workspace

Key Account Manager

DXC Technology

Jul 2019 - Sep 2019 (2 months)

Coordinated with clients and internal teams to maintain SLAs and track deliverables for contracted G4S security services, ensuring operational support and client satisfaction.

Account Management SLA Management Vendor Management