Cesar Roman Esparza Martinez
@cesarromanesparzamar
Bilingual maintenance coordinator delivering reliable HOA operations, vendor management, and customer service.
MexicoWhat I'm looking for
I am a bilingual maintenance coordinator with strong customer service, vendor coordination, and team leadership experience managing HOA maintenance operations. I have led maintenance teams, hired and trained coordinators, processed work orders, reconciled past-due invoices, and managed vendor and board communications to ensure timely service delivery.
Previously I worked as a customer service agent resolving complaints, processing orders and maintaining customer data, and I hold a Bachelor's Degree in Dentistry. I am committed to delivering exceptional service, solving problems efficiently, and contributing to organizational growth through dependable operational management.
Experience
Work history, roles, and key accomplishments
HOA Maintenance Coordinator
Intempus Realty LLC
Feb 2020 - Jul 2025 (5 years 5 months)
Managed HOA maintenance operations, coordinating vendors and schedules, hiring and training coordinators, and processing work orders and violations to ensure community upkeep and vendor compliance.
Customer Service Agent
Civitas Property Management
Jul 2018 - Feb 2020 (1 year 7 months)
Resolved customer complaints across channels, updated customer records, processed orders and requests, escalated priority issues, and followed up to ensure satisfaction for property management clients.
Education
Degrees, certifications, and relevant coursework
UAUniversidad Autónoma de Aguascalientes
Bachelor's Degree in Dentistry, Dentistry
2003 - 2009
Completed a Bachelor's Degree in Dentistry at Universidad Autónoma de Aguascalientes between August 2003 and October 2009.
MCMission College
College coursework (no degree specified), Pre-Medicine / Transfer Coursework
2000 - 2002
Studied for transfer coursework (four semesters) at Mission College from August 2000 to April 2002 with courses intended to transfer to UC Davis for medical studies.
Leland High School
High School Diploma, High School
1997 - 2000
Completed High School diploma at Leland High School from August 1997 to July 2000.
Willow Glen Middle School
Middle School Diploma, Middle School
1993 - 1997
Completed Middle School education at Willow Glen Middle School from August 1993 to July 1997.
Randall Elementary School
Elementary Diploma, Elementary School
1991 - 1993
Completed Elementary education at Randall Elementary School from August 1991 to July 1993.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
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