Dickson Okewu

Oversaw daily operations of a food delivery platform, managing order flow, staffing, logistics and user support; led a ₦1k campaign that onboarded 2,000+ users and improved acquisition and engagement.

Delivered orders while maintaining high customer satisfaction through punctuality and real-time issue resolution, sustaining a top performance rating.

Managed customer inquiries, handled sales inventory and daily desk operations, and resolved service issues to maintain smooth customer flow over a 9-month tenure.

Handled front-desk operations including guest check-in/out, bookings and record maintenance while delivering exceptional hospitality and internal communication support.

Currently enrolled in the Biology Education program at the University of Lagos and has reached 300 level.