Dianne Rexie Visaya

I am a detail-oriented, service-driven Information Technology graduate with hands-on experience in government service, technical support, and customer service operations. I combine technical knowledge with strong communication and problem-solving skills to serve customers effectively.

At the City College of Calamba and Calamba Water District, I encoded meter readings, prepared billing reports, and handled concessionaire inquiries, coordinating with internal units to resolve discrepancies and improve service efficiency.

In private-sector roles I provided technical support, conducted user training, and assisted in troubleshooting machine and software issues to ensure smooth operations. I consistently maintain accuracy, confidentiality, and timeliness in transactions.

I am passionate about using technology and process improvement to deliver people-centered public service and thrive in fast-paced environments that value clear communication and continuous improvement.