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Diandra Browne

@diandrabrowne

Vendor Management Coordinator at Digicel Group Limited, reviewing vendor documentation and maintaining compliant, accurate records.

Trinidad and Tobago

Message

At Digicel Group Limited, I review vendor documentation for annual reviews and monitor compliance records across contract milestones, renewals, and terminations.

I maintain organized vendor records in internal systems and coordinate invoices, checking supporting documentation for accuracy and timely processing.

Previously, as Digicel Business Team Leader, I guided team members, monitored performance, and coordinated work across departments. I also supported corporate customers at Digicel Trinidad & Tobago Limited, responding to concerns and inquiries.

Experience

Work history, roles, and key accomplishments

Current

Vendor Management Coordinator

Current

Digicel Group Limited

Nov 2024 - Present (1 year 11 months)

Review and assess high volumes of vendor documentation for annual reviews in accordance with regulatory requirements and internal policies. Monitor vendor compliance documentation, maintain accurate records, and coordinate vendor invoices for timely processing.

Vendor Management Compliance Documentation Data Accuracy Invoice Processing Microsoft Office

Digicel Business Team Leader

Digicel Trinidad & Tobago Limited

Jan 2019 - Nov 2024 (5 years 10 months)

Provided day-to-day guidance and direction to team members, monitored performance, and assigned work based on skills. Developed strategies to improve team efficiency and collaborated with other departments to resolve operational needs.

Team Leadership Performance Monitoring Assignment Strategy Development Cross Functional Collaboration Communication Skills

Corporate Customer Service Representative

Digicel Trinidad & Tobago Limited

Apr 2015 - Sep 2017 (2 years 5 months)

Addressed customer concerns quickly and effectively, responded to emails in a timely manner, and managed multiple projects simultaneously. Built and maintained effective customer relationships through professional communication.

Customer Service Email Response Time Management Relationship Building Communication Skills

Education

Degrees, certifications, and relevant coursework

University of the West Indies – St. Augustine

Master of Science, Occupational and Environmental Safety and Health

2021 - 2024

Master of Science in Occupational and Environmental Safety and Health from the University of the West Indies – St. Augustine, completed from 2021 to 2024.

Cipriani College of Labour and Continuing Studies – Valsayn

Bachelor of Science, Occupational Safety, Health and the Environment

2018 - 2020

Bachelor of Science in Occupational Safety, Health and the Environment from Cipriani College of Labour and Continuing Studies – Valsayn, completed from 2018 to 2020.