Diana Patrícia Marques Afonso

I've supported customers and store operations at Continente - SONAE, handling enquiries, complaints, customer requests, store opening and closing, and brand services such as loyalty cards and gift vouchers.

At Pingo Doce - Jerónimo Martins, I replenished and organised products, maintained accurate price labels, and supported product presentation with speed and efficiency.

More recently, at Ísfelag in Iceland, I carried out in-process and final product quality control, identified non-conforming products, and maintained a clean, safe workstation while following production standards.

I'm fluent in Portuguese and English, with intermediate Spanish, and bring organised communication, customer service, teamwork, and the ability to learn new tools quickly in remote environments.