Stella Iacona
@stellaiacona
I create exceptional guest experiences through concierge, hospitality, aviation, and multilingual customer support.
FranceWhat I'm looking for
I've supported guests across luxury hospitality, aviation, and concierge services, most recently at The Renzo Piano Building Mareterra and previously at The Maybourne Riviera Hôtel on the French Riviera.
My experience also includes cabin crew and travel coordination roles with Luxair, LuxAviation, and Emirates, plus guest relations management with Cipriani UAE. I'm looking to bring my multilingual communication, empathy, organization, and customer-care focus to a remote international team.
Experience
Work history, roles, and key accomplishments
Concierge
The Renzo Piano Building Mareterra
Nov 2024 - Jun 2026 (1 year 7 months)
Provided concierge services at a prestigious building in Mareterra, Monaco, ensuring high-quality guest experiences.
Concierge
The Maybourne Riviera Hôtel
May 2021 - Oct 2024 (3 years 5 months)
Delivered concierge services at a luxury hotel on the French Riviera, focusing on guest satisfaction and support.
Cabin Crew
Luxair Luxembourg Airlines
Jun 2017 - Mar 2021 (3 years 9 months)
Served as cabin crew for Luxair, ensuring passenger safety and comfort during flights.
Crew Travel Coordinator
LuxAviation Luxury Jet Charters
Aug 2013 - May 2017 (3 years 9 months)
Coordinated travel arrangements for crew at a luxury jet charter company, ensuring efficient scheduling and logistics.
Cabin Crew Trainee
Emirates Airlines
Feb 2013 - Jul 2013 (5 months)
Completed cabin crew training course with Emirates Airlines, learning safety procedures and customer service standards.
Guest Relations Manager
Cipriani UAE
Dec 2009 - Jan 2013 (3 years 1 month)
Managed guest relations for Cipriani in Abu Dhabi and Dubai, ensuring exceptional customer experiences.
Education
Degrees, certifications, and relevant coursework
Alma Mater Studiorum - Università di Bologna
Bachelor's Degree, Political Science
Studied Political Science at the University of Bologna, completing the program in 2009.
Liceo Linguistico B. Secusio
High School Diploma, Foreign Languages
Completed high school education with a focus on foreign languages at Liceo Linguistico B. Secusio in Caltagirone, Italy.
Tech stack
Software and tools used professionally
Availability
Location
FranceAuthorized to work in
ItalyJob categories
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