
Alexandra Torres Gacharna
@dialale
Profesional en infraestructura crítica y sistemas tecnológicos, con experiencia en mantenimiento, resolución de incidencias y atención al cliente.
What I'm looking for
He mantenido infraestructura de centros de datos y equipos tecnológicos durante más de nueve años, priorizando la disponibilidad y confiabilidad operativa.
En JLL realicé mantenimiento de infraestructura crítica, sistemas UPS y CRAC, soporte técnico de computadores, configuración de sistemas TCP/IP y monitoreo remoto de refrigeración.
En Connext Global coordiné instalaciones, proyectos de oficina, inventario y operaciones diarias, optimizando procesos y logística.
Actualmente aporto atención personalizada, manejo de caja, resolución de incidencias y apoyo a ventas en Alcampo, con adaptación a turnos flexibles y trabajo en equipo.
Experience
Work history, roles, and key accomplishments
Azafata - Cajera
Alcampo S.A.
Jan 2026 - Present (9 months)
Provided personalized customer service and service orientation. Managed cash register and various payment methods, resolved incidents, supported sales, and adapted to flexible shifts and teamwork.
Coordinadora de Instalaciones
Connext Global
Jan 2024 - Dec 2024 (11 months)
Managed office projects and optimized processes, increasing operational efficiency. Controlled supply inventory to ensure availability and reduce costs, and coordinated daily operations as Office Manager, improving logistics.
Performed maintenance on data center infrastructure, including UPS and CRAC systems, and provided technical support for computers, resolving incidents and executing scheduled tasks. Configured TCP/IP systems and monitored data center cooling equipment remotely.
Education
Degrees, certifications, and relevant coursework
Cisco networking Academy
Certificación Python
Grade: 4.5
Activities and societies: Fundamentos de Python
Universidad Cooperativa de Colombia
Ingeniería Electrónica, Electronic Engineering
Graduated in 2022 with a degree in Electronic Engineering.
Universidad Cooperativa de Colombia
Especialización, Critical Infrastructures
Activities and societies: Semillero de Investigación con Colciencias
Specialization in Critical Infrastructures, including participation in a research seedbed with Colciencias.
Colegio de los Andes
Bachiller Académico, General Secondary Education
Grade: 4.0
Activities and societies: Participación en proyectos de investigación; Representante de clase durante dos años
Graduated in 2004 with a high school diploma.
CDT
Curso de Manipulador de Alimentos, Food Handling
Certified in food handling.
Tech stack
Software and tools used professionally
Availability
Location
Salary expectations
Skills
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