Dhruv DaruwalaDD
Open to opportunities

Dhruv Daruwala

@dhruvdaruwala

Account Manager skilled in social media and ad operations.

India
Message

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative company culture.

I am an experienced Account Manager with a strong background in social media management and ad operations. Currently, I strategize and manage end-to-end social media and content planning for over 12 client accounts at Unique Mark Solutions Pvt Ltd. My role involves ensuring alignment with brand goals and marketing objectives while acting as the primary point of contact for clients. I have successfully executed Meta Ads campaigns that enhance brand awareness, engagement, and lead generation.

Throughout my career, I have demonstrated my ability to lead creative experimentation and implement engagement-focused tactics, resulting in improved audience quality and reduced marketing inefficiencies. I take pride in building and maintaining strong client relationships by providing ongoing support and addressing concerns proactively, ensuring high client satisfaction and long-term retention.

My previous experience includes managing SaaS client campaigns at Ziff Davis Performance Marketing and driving customer retention for Vodafone New Zealand at Tech Mahindra. I am certified in Google Ads and Google Analytics, and I am proficient in various tools and tech stacks that enhance my ability to deliver results.

Experience

Work history, roles, and key accomplishments

UL
Current

Account Manager | Social Media Management & Ad Operations

UniqueMark Solutions PVT LTD

Jan 2024 - Present (1 year 6 months)

Strategized and managed end-to-end social media and content planning for 12+ client accounts, ensuring alignment with brand goals, campaign timelines, and overall marketing objectives. Acted as the primary point of contact for clients, delivering tailored advertising solutions and successfully executing Meta Ads campaigns to meet diverse goals such as brand awareness, engagement, and lead generati

ZL

Sr. Associate

Ziff Davis Performance Marketing PVT LTD

Jun 2022 - Nov 2022 (5 months)

Managed 7 SaaS client's campaigns and conducted strategic outreach to generate sales appointments with CXO, Directors and Managers as the RPC. Executed 360-degree outreach strategy to identify the right person, deliver the first impression and align the product with prospect's needs.

TL

Sr. Associate

Tech Mahindra LTD

Mar 2021 - May 2022 (1 year 2 months)

Spearheaded upselling, cross-selling, and customer retention for Vodafone New Zealand, consistently delivering high performance with monthly revenues exceeding NZD1500 and maintaining a 98% CSAT score. Served as Subject Matter Expert, resolving high value escalations, mentoring new hires post induction, and driving team excellence by generating NZD2500+ for 3 consecutive months as top performer.

Education

Degrees, certifications, and relevant coursework

SE

Sydenham College of Commerce & Economics

Bachelor of Commerce (Honours), Business Management

Completed a Bachelor of Commerce with a specialization in Business Management. The program provided a strong foundation in business principles and practices.

Tech stack

Software and tools used professionally

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