dhruti bansal

• Acted as the primary liaison for client requests, ensuring timely and accurate resolution of issues.
• Collaborated with cross-functional teams to clarify client sample requirements and testing expectations.
• Streamlined internal ticketing workflows, enhancing task management and accountability.
• Achieved high client satisfaction by managing testing processes within agreed timelines.

Worked as Bereavement at Career Break.

• Managed multiple Ed-Tech accounts, facilitating their transition from offline lead nurturing to a SaaS-based CRM for enhanced growth.
• Served as the primary contact for onboarding, product training, and integration assistance, ensuring seamless client experiences.
• Provided strategic consultation on growth opportunities, resulting in increased revenue and improved client health metrics.

• Managed 35+ key accounts for top System Integrators, driving revenue generation strategies for global IT needs.
• Acted as the primary contact for problem-solving, ensuring tailored solutions and timely project renewals.
• Collaborated with legal and internal teams to finalize contracts and secure resource deployment, enhancing operational efficiency.
• Recognized for exceptional performan

• Developed strong relationships with High Net Worth branches, resulting in a significant increase in mortgage loan applications.
• Enhanced sales through targeted market penetration and strategic business partnerships, achieving a notable growth in revenue.

• Supported organizational account management duties, enhancing operational efficiency.
• Prepared and posted financial journal entries using advanced software, ensuring accuracy.
• Drafted comprehensive financial reports to aid in investigations, contributing to informed decision-making.
• Maintained document compliance by creating and updating records, improving data integrity.

Apr 2023

Apr 2023