Looking for a job

Tanmay Guha Neogi

@tanmayguhaneogi

Key Accounts Manager at Repro India Limited, managing a ₹15 Cr ARR retention portfolio in publishing and driving renewal and account expansion.

India

Message

What I'm looking for

I’m targeting a senior-level Key Account or Customer Success role where I can use my experience in enterprise account ownership, revenue expansion, renewal governance, and cross-functional execution to grow strategic customer portfolios and strengthen client partnerships.

At Repro India Limited, I own commercial accountability and retention strategy for a strategic publisher portfolio generating ₹15 Cr in ARR. I work with publisher leaders on content distribution, digital fulfillment, and print-on-demand strategies.

At Classplus, I managed enterprise accounts and top digital creators, focusing on account growth, retention, and expansion. I advised executive stakeholders on monetization and platform-led revenue scaling, and introduced structured success plans and early-warning health indicators.

Earlier at Classplus, I supported enterprise onboarding, adoption, and training, and handled escalations and quarterly business reviews. My experience also includes business development at Gradeup, counseling at Vedantu Innovations Pvt. Ltd., and banking operations at Concentrix.

Experience

Work history, roles, and key accomplishments

Current

Manager – Key Accounts

Current

Repro India Limited

Jul 2026 - Present (3 months)

Owns end-to-end commercial accountability and retention strategy for a strategic portfolio generating ₹15 Cr in ARR within the publisher ecosystem. Establishes renewal governance and orchestrates cross-functional teams to drive revenue growth and high SLA compliance.

Key Account Management ARR Retention Churn Risk Renewal Governance Churn Risk Management Cross functional Leadership Print on Demand EdTech Strategy Client Advisory

Senior Key Account Manager

Classplus

Mar 2025 - Jun 2026 (1 year 3 months)

Owned a strategic portfolio of high-revenue enterprise accounts and top digital creators, driving account growth, retention, and expansion. Advised executive stakeholders on funnel optimization, branding, monetization, and platform-led revenue scaling.

Key Account Management Enterprise Accounts Revenue Growth Retention Expansions Executive Advisory Funnel Optimization Monetization Data Driven Insights

Senior Customer Success Manager

Classplus

Nov 2022 - Mar 2025 (2 years 4 months)

Led customer onboarding, adoption, and training programs for enterprise clients to ensure rapid time-to-value realization. Conducted quarterly business reviews and health check evaluations to improve retention and feature utilization.

Customer Success Onboarding Adoption Training Quarterly Business Review Health Checks Retention Escalation Management

Customer Onboarding Manager

Classplus

Aug 2021 - Nov 2022 (1 year 3 months)

Engaged potential clients, conducted discovery calls, mapped SaaS product features to requirements, and managed sales pipelines from qualification to closure.

Customer Onboarding Discovery Calls SaaS Sales Pipeline Management Qualification Closure

Senior Business Development Associate

Gradeup

Aug 2020 - Jul 2021 (11 months)

Identified and qualified sales opportunities, managed end-to-end sales cycles, handled objection resolution, and mentored junior associates on pitch delivery.

Business Development Sales Cycle Management Objection Handling Mentorship Pitch To Delivery