At East Jefferson General Hospital, I coordinate staffing operations across clinical units, matching coverage needs with employee availability, competencies, and changing patient-care priorities. I maintain schedules, staffing activity, payroll-related records, and operational documentation using Smart Square, Excel, Paycom, and Workday.
I also support patients directly through telemetry monitoring, EKGs, vital signs, and patient assistance, communicating with clinical teams and troubleshooting equipment.
At Urban Strategies, I managed complex caseloads and coordinated healthcare, behavioral health, educational, legal, and community services. I maintained assessments and confidential records, conducted home visits and virtual assessments, and followed up with families and providers to support continuity of care.
Earlier, I directed administrative operations at Canal Women's Clinic, including patient scheduling, medical records, and workflow coordination. Across healthcare and administrative roles, I’ve also handled financial reconciliation, payroll records, operational reporting, and bilingual English/Spanish patient support.
