Dezantine NyuykongmoDN
Open to opportunities

Dezantine Nyuykongmo

@dezantinenyuykongmo

Innovative professional with extensive experience in education and IT.

Cameroon

What I'm looking for

I am looking for a role that allows me to leverage my skills in IT and customer service while fostering community engagement and personal growth.

I am an innovative and dynamic professional with extensive experience in education, IT, and customer service. My background in Philosophy, combined with seminary training, has equipped me with excellent communication, empathy, and interpersonal skills. As the founder of the Market Warrior Academy, I empower learners with digital skills tailored for the modern age, ensuring they are well-prepared for the challenges ahead.

Throughout my career, I have demonstrated proven expertise in teaching, community engagement, and program development. My roles have included project management and IT support, where I have successfully managed project coordination and delivered technical training to users. I am passionate about fostering meaningful connections and resolving customer concerns, always striving to deliver exceptional service and ensure client satisfaction.

Fluent in English and proficient in French and Latin, I thrive in diverse environments and am dedicated to inspiring growth and driving impactful initiatives across communities. I am eager to bring my skills and experience to a new role where I can continue to make a difference.

Experience

Work history, roles, and key accomplishments

NC
Current

Technical Support

Njang's Electronics & Automobile Trading CO.LTD

Sep 2024 - Present (9 months)

Provided remote customer support, handling inquiries and resolving issues via email and chat. Managed web supervision and maintenance tasks, ensuring smooth online user experience.

PA
Current

Customer Service Representative

Pro Tech Alliance

Handled inbound and outbound calls, addressing customer inquiries and resolving complaints. Managed customer chats and emails, providing comprehensive support and ensuring client satisfaction.

PG
Current

IT Specialist

Pinto's Graphics.

Jul 2024 - Present (11 months)

Managed project coordination, handling software and hardware maintenance for clients. Delivered technical training and support to users, fostering better understanding of software tools.

Education

Degrees, certifications, and relevant coursework

SP

St John Paul II institute of Philosophy

Bachelors in Philosophy, Philosophy

Studied philosophical concepts and principles at St John Paul II Institute of Philosophy in Mamfe. Gained a solid foundation in critical thinking, ethics, and logic.

GL

Government Bilingual High school Limbe

High School Diploma, General Studies

Completed secondary education at Government Bilingual High School Limbe. Acquired foundational knowledge across various subjects and developed essential academic skills.

Tech stack

Software and tools used professionally

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Dezantine Nyuykongmo - Technical Support - Njang's Electronics & Automobile Trading CO.LTD | Himalayas